Arc'teryx — ReBIRD — Circularity
How can circularity become second nature?
By designing a service program that’s both utilitarian and covetable.
Shared impact
40 ReBIRD Service Centres worldwide as of 2025.39% increase in RePAIR year on year.
14% increase in waste diversion through ReSALE.
The brand has also pointed this obsessive approach to help guests prolong the life of their gear, by creating a service program called ReBIRD, and came to forpeople to scale this programme globally.
Debranding.
A refocused ReBIRD.
We began by visualising ReBIRD’s place within the wider Arc’teryx system, creating a clear strategy for the service platform in order to grow in a useable way.
Over time, ReBIRD had gathered several sub-brands — all with their own names and own logos.
We stripped the structure back to basics to make things clearer and more usable for everyone, uniting all services under a singular, all-encompassing tagline of Keep The Good In Play.
We stripped the whole structure back to basics. Cutting the number of logos, moving to a singular, all-encompassing tagline and debranding those confusing sub-names.
All of this enabled us zero in on the guest benefit of longer-lasting, high-performing gear. All in support of giving a more circular approach: longer-lifespans, multiple owners, reworked for a next life.
Ultra-utility.
Layering life into functionality.
The approach of ReBIRD is highly-utilitarian with pinch of vibrancy, from hacking pieces of equipment to serve new purposes, learning from service logs to inform product innovation and ultimately breathing fresh life into used gear.
The same goes for ReBIRD’s identity. Functional, understandable but with fresh energy too.
The utility of black and white information, contrasted with a spectrum of repair patch colour created a dynamic and vivid kit of parts.
Goodness.
Amplifying a culture of care.
Each service is a real-life experiences, micro-journeys that guests take in the bigger journey of looking after gear and getting the best from their adventures.
We looked at the entire guest journeys for each service. From how you find out about it, to what care is needed (Wash your Gore!), where to find it, supporting comms and future reminders.
At the forefront of these experiences there is a cultural shift. People gathering for upcycling workshops and
resale events.
With each ReBIRD interaction
our aim is to make gear care vital, engaging and community-driving — bringing more people together around the culture of care.
“We went to forpeople with a tricky brief: distill a complex and growing suite of circular services into a clear, easy to communicate brand platform, designed to scale globally.
forpeople immediately got to the heart of the problem, with a clean, easy to understand and beautiful brand identity aligned with Arc’teryx heritage and design DNA.”
Arc’teryx has built a leading service offer that helps guests prolong the life of their gear (and contribute to circular business).
By working together on resetting ReBIRD’s foundations, the team have been able to scale to new markets, experience-types and service offers.
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